Return & Exchange Policy  (Clothing)

 

If you have any questions or concerns, rest assured that we always respond within 24 hours, usually less. In the event of a problem with your order, please contact us so that we can resolve the issue together. We always want to ensure that our customers are happy!!

Return/Exchange policy :

* Items must be returned within 7 days of the date of delivery/or in-store purchase.

* Items must be sent in its original packaging unworn and unwashed, must be sent in one single shipment; products that belong to the same order must be returned to us at the same time.

* Items must be returned/exchange at the customer’s expense.

* Original shipping charges are non-refundable.

* For return assistant please contact info@larouge.co.za 

* We regret there are no returns or refunds on sale items